Reviews

10/10

Start to finish, I was very happy with the service that Kris's Painting and Stucco Removal provided. Kris followed up with me the same day that I requested a quote and was there the next day to look at my project, provide me the quote and schedule the service. I have a four month old baby at home, so he suggested we leave town while the work was being done. We really appreciated how he worked around our schedule so that we could make these arrangements. When the work got started, my husband had to spend a few nights at the house (in the basement) and we couldn't believe the amount of prep work involved in protecting our home while the stucco was being removed! Kris uses a vacuum that removes most of the dust that is created, but there was definitely still some mess. We were away that weekend and were shocked upon our return to find that the house was so clean and all we had to do was move some of the furniture back. He said they took even extra care to ensure that the nursery stayed clean, which was so awesome. They even repainted a few of the walls where they had had to lean their ladders! We had asked him to paint the trim and doors white at the same time, and it all looked great! On our return, Kris came by again to ensure that all the work was to our satisfaction. I would definitely recommend Kris to anyone looking to have stucco removed as his crew made it a very easy and painless experience and it really updates the look of the house. Like I said, the trim and doors look great too!

Approximate cost of services:
$7,000.00
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Company Response

Megan, it was a pleasure working with you to modernize your new home. Having a baby at home myself I understand the importance of cleanliness and routine!
Thank you for the glowing review, looking forward to helping you on any future projects.

9/10

I got myself into a bit of a DIY disaster and ended up needing urgent plumbing help. Luckily for me, Mr. Rooter answered my call and sent over Ron within an hour or so. Ron was very friendly and went out of his way to help with the issue I was having and leaving me with the work I could do to help me keep costs down. I've used Mr. Rooter in the past and their timeliness is great but the prices can seem a bit high. In this situation, they really rescued me and Ron was a real bonus! I would definitely use their services again.

Approximate cost of services:
$550.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hello Megan and thank you for posting this great review for Mr Rooter and our technician Ron. We understand and appreciate our customers' needs in every situation and were glad to provide options to keep costs down for you. It is this great customer service that allows us to maximize our customer loyalty and look forward to assisting your plumbing needs in the future! Thank you for choosing Mr Rooter and have a great day!