Reviews

10/10

The water filter hose in my fridge was leaking. Called Avi and he came the same day. He talked me through my options and we agreed to try a connector which was the most cost effective. Avi did explain that it might not last, but was worth a try. Unfortunately it didn’t work as my hose was too damaged, called Avi again, he ordered the part needed and was back to install it as soon it was in. Very polite and professional, would definitely recommend.

Approximate cost of services:
$220.00
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Company Response

Thank you very much for choosing AJ Appliance Repair. Glad to be able to service your appliance.

10/10

Called Kwik Kloset to have organizers put in my front hall closet and master bedroom walk in. Kathy was quick to respond and sent me plans and a quote based on dimensions I had send. Terry arrived a few weeks later and everything was installed in just a few hours. I would definitely recommend them and will call them again for any future needs.

Approximate cost of services:
$2,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Hi and thank you for your review of Terry and Kathy's service. With our awesome design software we often work with clients remotely - either because of distance or just to get it done that much quicker (we are Kwik Kloset after all...). Given the measurements and a brief description or conversation, we reply with full 3-D models of each closet along with a fixed price quote for each space. Changes can be made quickly so if required a couple of versions of each space can be done in minutes and a final solution arrived at all over the web. I honestly don't know how or why most other closet companies still use paper drawings - do you think they still have pagers too? LOL

Contrary to what most of our clients expect, for closet organizers we don't require highly accurate measurements, since we custom-fit our closet solutions on-site at our clients' homes. As a result we can effectively work with our client's measurements without worrying that the end result won't fit when we arrive to install the system. This is possible because of the advanced Kwik Kloset closet organizing system which combines 'factory width' shelves, drawers, and baskets with custom-cut shelves and rods to exactly fit the organizer between the walls. This process works very well for the majority of the clothes closets we outfit. We complement this system with custom manufacturing if required, e.g. a kitchen pantry that requires drawers to be a non-factory width, and home offices and entertainment centres which tend not to include hanging sections.

By the way, we do the cutting outside our clients' homes, or in some cases if necessary inside with high-tech vacuum-equipped tools. We leave the place cleaner (and obviously better organized) than when we arrived.

Thanks again for taking the time to post your review,

Tom

10/10

My A/C unit broke down for the second time this year at the beginning of September. Called the Comfort Shoppe and they sent someone out the same day. The tech that came was great, explained my options to either have it repaired or have a new unit installed. Went with the new unit. He then spent the time contacting installers to see whose could do it the next day which was a Saturday. Sure enough he made it happen. Very happy with the service and would definitely recommend them.

Approximate cost of services:
$4,000.00
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Company Response

We do our best to work around our customer's schedules. No one really wanted to go a day without their A/C this summer! Thank you for your review :)

0/10

Had Weedman in for weed control after there visit you could tell the spray job was horrible as some weeds were sprayed and others were not. Called customer service to cancel and because I prepaid, was told I could not have a credit for what I wasn't cancelling. Beware, they will not tell you upfront that the fee is non-refundable. Apparently it is company policy not to do refunds. The agent I talked to said that she would investigate and make sure someone was fired over this. That is not what I was lookin for. Maybe it's more a training issue from Weedman overall. Will never use their services again and will make sure my family and friends don't either

Approximate cost of services:
$250.00
1 of 1 people found this review helpful.
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10/10

Called Dave to have a sliding door screen and a window screen repaired due to holes. He answered the call right away and was here the next week. Dave worked around my schedule and was very considerate. Cost of the repairs was very affordable. Will definitely call again for any future needs.

Approximate cost of services:
$100.00
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Company Response

Thanks Stef. Appreciate your business and review. All the best.

8/10

Easy to work with and very quick. The only reason I'm not giving a 5 out of 5 is because what was promised during the sales visit is not exactly what I got. I was told during the sales process that once the crack was repaired they would put the insulation back and tape it up, since they had to cut it to get to the crack. When the installation guy came and did the install, he explained that he couldn't fix the insulation because the FlexiSpan needed 72 hours to set/dry. I completely understand why he couldn't do it, but if can't be done, don't promise it during the sales process. Other than that I would not hesitate to use Clarke Basement Systems again, all staff were friendly and helpful.

Approximate cost of services:
$700.00
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Company Response

Thank you for taking the time to review your experience with us. Your feedback is appreciated and we aim to provide the highest quality service that we can achieve.
If you have any questions or need any help please feel free to give us a call.