John Humphries in Scarborough

jj We wre very happy with sales and installation crew who installed our systems. They are great at follow up of problems, This is a family who want to stay in business so they make sure people are happy.

We had Todd and his Uncle Joe sell us a complete new Goodman system for heating and Air Conditioning. We also purchased a Navien tankless water heater. We had some problems initially with the water heater but Mark from service came within 4 hours of our call. He brought in a representative from Navien who replaced the whole unit. It had a defective computer chip but has been working very well since then. The installation of all three items took place on one of the hotest days and the guys were excellent. Everything was left so clean and all garbage was removed. Todd went the extra mile and took our tank back to enbridge. We chose Buttons as they had repaired our old furnace which was under contract with Direct energy. We had so much trouble getting the repairs done corectly that we called in an independent company to help us. When we decided to get a new system a few years later, under the government incetive plan, we chose Buttons. Buttons has surpassed all our expectations for installation and service. We have to say that Todd is wonderful to deal with. There is no high pressure sales and he follows through. Great customer service!