We used Monarch to renovate our kitchen several years ago, and they were amazing. As a result, Monarch was the only company we considered for renovating our master bathroom, which was small and still stuck in the 1980's.
An in-home visit was followed by several design meetings, where we were given at least a half-dozen design options to choose from. In the end, we decided to make it a bit bigger of a project, and actually move a wall to make it a bigger bathroom. The adjoining room was included in the renovation, to become a new exercise room.
The designer we worked with took all of our input and allowed us to choose our own finishes, while still providing design direction throughout.
All work was done on time, and the contractors were careful to keep our house and carpets clean. Lots of communication throughout, let us know what was happening when.
There were some small issues, as would be expected for a project of this size. All issues were dealt with quickly and to our satisfaction.
In the end, we are extremely happy that we chose Monarch for this renovation. We would not hesitate to recommend them highly to our family and friends.