Bought this fridge back in february 2015. It arrived with fingerprints under the stainless steel no fingerprint coating. Customer service is absolutely horrible. At the store they were very rude. I had to submit pictures and have never heard back from them. I called a few times and dropped into the store. I have never had anyone contact me. All I experienced is extreme rudeness in store (london south). Like how dare i complain. With telephone customer service I just get extreme incompetence and rudeness. I do not recommend anyone deal with this appliance store. There are many others to chose from.
- Approximate cost of services:
- $1,000.00
- Company Response
Hello,
We’re sorry to hear about this and apologize for the inconvenience it has caused. We’ve passed your concerns along to our customer service team lead, Tammy, and she will be in contact with you shortly to discuss the issue further. She has emailed the servicer and has also sent an email to the manufacturer to determine the cause of the delay. Please let us know if there is anything else we can do on our end to help facilitate. Thank you for your patience.