An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
I called Safetech for the first time on a Friday and they were able to get a technician to my house on the very next day, which was a great help for my family which was anxious after a recent break-in. The installer was very professional and went above and beyond to install the alarm system - my old house provided more challenges than you might expect. The only negative I can mention is that while the installation was originally supposed to be free, we ended up spendng about $400 - this was due to the fact that our house required wireless sensors on the windows, due to it's construction with the walls directly over the foundation. Not the fault of Safetech or the installer, but it would have been good to know that there was the potential for this cost upfront.
- Company Response
We go above and beyond to ensure our clients are satisfied with the service provided, great to hear from you Sarah.