Mike did a great job of installing a new AC unit at my residence. He was on time, prepared, friendly and a pleasure to work with. I recommend him for all your HVAC needs.
Thank you very much Mohamed for taking the time to leave us the great feedback. Also thanks for your help and hospitality during the installation process.
Electrical Wiring and Ethernet Cables
We hired Justin at Finesse Electric to troubleshoot an issue with the electrical outlet in our study. He quickly diagnosed it and determined it was a loose wire on a light receptacle and had a reasonable charge for the service. We then decided to hire him for a larger job that required direct wiring some outlets in the home that were on the same circuit and would trip the fuse often. We also had work to do in the basement and running ethernet to various rooms in the home. Justin and his team quoted on the job and came as planned to do the work. For the most part the work was done well and his team did a good job of tidying up. A few months had passed and then we realized he did not run a dedicated circuit for one of the sockets so we reached out to him to get it rectified. He immediately responded suggesting that he discussed it with us and because of the damage it would cause to run the wire, we agreed not to proceed. This was not the case. In fact, he was referring to another outlet. Rather that work with us to address the issue, his suggestion was just to use another outlet in the washroom and wasn't prepared to discuss any other options. We ended up not getting the dedicated outlet. Very disappointing. I would be careful when using Finesse Electrical. You will need to monitor them very closely to ensure the work that you requested is actually completed before they leave the job site.
Hello Mohamed,
It is very unfortunate and disappointing to see this review, please allow us to clarify the derogatory and misleading statements you have made. Considering that you are our one and only negative review, we don't want our current and future clients to be misled by you.
*A few months had passed and then we realized he did not run a dedicated circuit for one of the sockets so we reached out to him to get it rectified - correction, the work was completed in January and you reached out to us in June, half a year later. We ran a dedicated 15 amp GFCI protected receptacle to your master bathroom giving you the dedicated circuit you required to resolve your issue with using 2 blow dryers
*He immediately responded suggesting that he discussed it with us and because of the damage it would cause to run the wire, we agreed not to proceed - correction, I responded confirming that in fact we had run a dedicated 15 amp GFCI protected receptacle to your master bathroom, but as we had discussed, it was not possible to give you the second receptacle in the bathroom to the right of the sink without cutting open your drywall and causing repair work in your master bathroom. You then reasonably agreed that you had no intention of performing patchwork in the bathroom, and considering that you did have a new dedicated 15 amp receptacle to the left of the sink as opposed to the right of the sink, the issue had been resolved as promised.
*Rather that work with us to address the issue, his suggestion was just to use another outlet in the washroom and wasn't prepared to discuss any other options - correction, Finesse Electric was more than willing to provide you with an additional receptacle in you master bathroom. my suggestion was not to just use another receptacle in the bathroom, it was to use the dedicated 15 amp GFCI protected receptacle we had installed for you to the left of your sink. What were the other options exactly that you suggested that we were not willing to discuss?
*We ended up not getting the dedicated outlet - correction, you got the dedicated 15 amp GFCI protected outlet that you were quoted, on the left side of the sink, resolving the main issue of not being able to use 2 blow dryers.
*Very disappointing. I would be careful when using Finesse Electrical. You will need to monitor them very closely to ensure the work that you requested is actually completed before they leave the job site. - very disappointing indeed, but not for the reason you mentioned. The company name is Finesse Electric. If you were not satisfied with the work, and you addressed that within a reasonable time frame, we would have been happy to ensure your satisfaction, as we at Finesse Electric strive to do the best for our clients.
Thank you Mohamed
Sergio responded to our call very promptly to deal with a sewer backup issue we had in our basement. He arrived on time and took care of the issue very quickly. He also took the time to show me that the pipes were cleared via camera. I would definitely use RooterWorx again in the future.
Thank you, Mohamed, for choosing Rooterworx, leaving us excellent review, and supporting local drain cleaning business! We really appreciate that, and we would be happy to assist with any drain, waterproofing, concrete, or foundation repair projects in case you ever need us again.
Fascia Replacement Due to Wind Damage
Ryan at Eco Exteriors was very responsive to our request for someone to remove and replace damaged fascia on our house. There was a risk that the loose piece of fascia would fall and possibly cause property damage. He and his team came out immediately to remove the fascia and determined what materials would be required. Ryan was very conscientious when selecting the material ensuring that it was a very good colour match. He and his team came shortly after to replace the fascia. The job was done very quickly and the results were great. I noticed that the Eco Exteriors team was very careful to clean up and ensure that no nails or waste was left at the site. I was very impressed by Ryan and his team. I would definitely use Eco Exterior for future work.
Thanks for choosing us.
I'm glad we where able to take care of this for you.
And thanks for the review
