Reviews

2/10

We hired this company to do a major interior renovation project ($150,000+). We would not recommend them. They were fine for simple tasks like putting together Ikea cabinets, but were grossly ill-equipped to deal with the complexities of a larger project like ours. We went with this company because their quote came in lower than others and they had a high rating on HomeStars. We ended spending significantly more to repair the deficient work and damage caused. There are too many to list, but here are a few examples: • faulty plumbing resulting in significant water damage and two separate insurance claims • poor planning, resulting in door frames cut off, unusual vent locations, uneven walls, etc. • damage to our plumbing and septic system caused by contractors pouring mortar down the drain • damage to our hot water tank caused by construction debris clogging the vent • warped wood floors caused by contractors working with doors open in the middle of winter • damage to our appliances which were left outdoors by the contractors during construction, exposed to the elements • faulty installation of a floating vanity cabinet with no support bracket, resulting in the cabinet ripping off the wall and landing on another contractor • failing to install air vents or cold air returns in the bedrooms • failing to secure the oven • forgetting to secure the dishwasher before the countertop was installed, making it impossible to secure afterwards • poorly planned plumbing locates resulting in no storage space (because the cabinets were filled with excess plumbing) • failing to install a sub-floor (even though we paid for it) resulting in an uneven, buckling floor, loose tiles and grout Our project was estimated for 9-weeks. It ended up taking over 5 months. The contractor was largely unresponsive after we paid them. A year and a half later, we are still uncovering faulty work and covered up mistakes.

Approximate cost of services:
$150,000.00
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10/10

These guys are AWESOME!!! Nick, Austin and Jeff showed up early, were well prepared with tools, blankets, equipment, etc. to ensure that our move was done on time and on budget. These guys were exceptionally friendly, respectful, careful with our stuff, and not one broken item! We highly recommend these guys.

Approximate cost of services:
$2,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
7 of 7 people found this review helpful.
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Company Response

Hi Teresa,

Thanks so much for your review.
I'm glad we could help with your move and this proves once again that we have some of the best crews in the industry working with us.

Best of luck in your new home!

Rob