Steve from Vaughan

Please beware of this company. Over 6 weeks ago we signed a contract and were promised that the work would commence in 3 weeks. This was the assurance made to us by the salesperson, Jesse, prior to signing the contract. We were very pleased to hear that the work would commence so promptly; we felt Jesse was honest and personable so we agreed to pay $1,500.00 as a deposit for a $15,000.00 job. The work did NOT commence 3 weeks later and we were told by Jesse it would start within the next 2-3 weeks and perhaps even sooner. We are now just over 6 weeks from the date the contract was signed and we have no commitment from the company as to a proposed start date. When we attempted to communicate our concerns to Jesse and the owner, Gregg, we were ignored. Only when we asked for our deposit back did we get a call back from Gregg. He said "Not even God could make me give you that deposit back". It seems loc-tite is in the business of making promises they can't keep so that they can take clients' deposit money and then they ignore those clients without justification. We will be hiring an alternate company to do the work we originally wanted and we are now sadly out of pocket $1,500.00.