Reviews

10/10

We recently noticed that there was water leaking down the side of our house. Upon further investigation we realized it was coming from our bathtub/shower on the second floor. No water was apparent in the house which was concerning. We called WaterWorks because we had a good experience with them in the past. Michael came out the same day that we called them and was able to quickly diagnose the problem by cutting a small opening in the closet next to the bathroom. He was able to tighten the drain and re-seal the pipes. I believe he was done everything within an hour to so which was a huge relief for us. Each time we have worked with anyone from WaterWorks they have been professional, pleasant, knowledgeable, and honest. It is often hard to find people you can trust but I have always felt that the professionals at WaterWorks are credible and trustworthy which is huge for homeowners. Thanks Micheal for your help! Jenn and Martin - Toronto

Approximate cost of services:
$500.00
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Company Response

Hi Jenn, thank you for the great review and continued loyalty. It's always a pleasure working with you. We are a phone call away should you need us in the future.
Thank you,
Michael Yuffa and the WaterWorks Plumbing and Drains Team

10/10

We had been having issues with our sump pump for a couple of months now with inconsistent operations. Aaron P was the specialist from waterworks came to the house for the service. We are extremely satisfied with the service. Aaron was very professional, demonstrated excellent knowledge, and was helpful. He clearly communicated the factors that may be causing the issues with our existing sump pump and he took the time to explain the different type of pumps. He was likely the friendliest service specialist that we have ever worked with and we would highly recommend water works and in particular Aaron. We will definitely use waterworks and Aaron again.

Approximate cost of services:
$1,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

thank you so much for the awesome review and compliments. we really appreciate it I will forward this to Aaron. we look forward to helping you, friends and family whenever you need us. thank you from Aaron and the Waterworks team