Mike was courteous, punctual and thorough with his inspection, the report was received the same evening and recommendations were provided. Since the inspection was done for sale purposes Michael was also willing to speak with potential buyers and answer questions regarding his inspection
Thanks Max, hope it goes well
I hired Mark because he had good reviews on homestars, and because he had a competitive price, boy was that a mistake!! The job was to take 3 days, and we had agreed that it will be 3 consecutive days. job went as follows: Saturday - came in for a few hours, did some gas work, disconnected the radiators, left without turning the heat back on Sunday - showed up in the afternoon after several reminders, did a little work on the gas and radiators did not turn heat back on Monday - Tuesday - no show Wednesday - showed up with plumber (who kept on talking about extras) did partial shower rough in, received 60% payment (stupid me) Thursday, Friday , Saturday - no show Sunday - promised to show up and complete gas - did not show up Monday Showed up at 8PM after several phone calls, plumber tried to convince me to let him cut corners otherwise he will charge me extra, I asked them to leave, I am now forced to bring in another plumber to complete the work, and another gas tech to inspect and see if all the work had been done properly. would not recommend this guy to my worst enemy!! Update : another plumber came in and had to redo most of the work that had been done by Mark, don't be fooled by the low rates, they come as a package deal with cut corners and poor workmanship
i hope i can clarify some misunderstanding.
1. The job is only three days job, provided A.The job site is ready for doing the job, B.No body was living in the house, and you would only come after 6 PM, which i tried to do as much as i could, SINCE NO BODY IS LIVING in the house i can not do gas and water piping after 6 pm due to safety reasons.because everything has to be pressure tested for few hours before leaving the job site
2.you came at 6 pm after your work and expect us to show as well while i am on other job sites. anyway i came as soon as i could.3. if my plumber had asked to pay extra for extra jobs, you could have asked me about it, NOT TO ASK US TO LEAVE YOUR HOUSE RIGHT AWAY.
2. we are member of ESA, HRAI, TSSA, TRades,,,,). this ensures we do the highest standard, as it is one of my company requirement as well as other prestigious safety standards. MORE IMPORTANTLY WE HAVE BEEN WITH HOMESTARS CLOSE TO TEN YEARS, AND THIS SHOWS THE OBLIGATION WE FEEL TOWARDS OUR CUSTOMERS
