Lennette Torro from Mississauga

I did about 90% of the packing myself so when the movers arrived they moved quickly to assemble boxes on dollies and efficiently packed them into a truck. They applied packing paper to furniture pieces and layered that with plastic film (additional cost). They explained the use of the paper layering was more protective to the furniture than just applying plastic film only. For items that still needed to be packed, the crew helped place them in boxes and taped them shut. I advised the lead person that I would work on packing the remaining items from my office but perhaps didn't emphasize enough that I needed to be present to determine what would remain so some items were inadvertently packed. Upon arrival at the storage unit, they managed to pack my household goods into a unit a bit smaller than what I ultimately needed (no fault of the moving company). I ended up purchasing an additional storage unit for the remainder of the overflow. During the moving process the company owner made a site visit to check on his staff and reinforced their intent to meet my needs as the customer. I appreciated that effort. The moving staff were kind and professional. I highly recommend this moving company.