Robert Landon from Richmond Hill

We hired Viktoria after having 3 companies come out and give us an estimate. One company was $1500 higher than Viktoria and the other company gave the same estimate. Booking the estimate and the move itself was very easy and quick. The only concern I had was that I asked them to email me and the company appears to prefer to call. Everyone was pleasant, courteous and flexible to meet our schedule. We had a scare that the POD wouldn't be able to be moved as we had planned 2 days before we were supposed to move. We called Viktoria and they offered some suggestions and were flexible with us, which was a relief. We moved a half of our office to a new place in Niagara Falls. The move itself was phenomenal. They give you an hour arrival window- and they showed up 5 minutes after the beginning of the window. There were 5 guys and the foreman (Mike) and they were incredible. They were all such nice guys and pleasant to be around. We just moved (February) and it was a nice day, but there was a ton of ice on the ground at the old office. One of the guys even offered my elderly receptionist an arm so she could walk out over the ice and not fall. There were some nice extras that made a huge difference. Viktoria moves full cabinets of drawers and puts everything that you have paperwork wise into boxes for no extra charge. Everything was really nice- we hung up our work clothes that we needed immediately and when we got to the new office, the clothes were already hanging in the closet, which just made it easier to unpack. They also disassembled and assembled the desks, tables, etc so that the first night all we had to do was unpack the paperwork and the regular office supply. They also moved an old copier machine out of the new place that the previous owners left and brought our copier into its place(its pretty big but they managed). Once they arrived, we walked them through- there were somethings that we didn't want them to move and they stayed away from those. They gave us an estimate as to when they would be finished packing up the whole office. After that, we went for coffee. They called us (earlier than planned!) when they had just a few minutes left. We went through the whole space with them to make sure everything was out and gone. It was great. They even brought heavy trash out to the dumpsters for us. It took them about 2 hours to get down to Niagara - they unpacked two trucks and a POD and dealt with another icy parking lot and stairs. At the new office, we stayed in one part of the space because we didn't have anywhere to go. They actually brought in our two sofas early in the unpacking so we had someplace to sit while they moved around us. They finished right about the time that they had originally estimated- and actually apologized because the ice had slowed them down. We have unpacked 90 percent of our boxes and everything is great- there was no damage to the boxes or any of the furniture- it seemed like they wrapped everything. There was no damage to any of the paint or walls in either office - We were really really happy with them. We felt like the price was a bargain and the service they delivered was over and above what we could have possibly expected- even if we had paid double the price. I actually texted our real estate agent and told her this was the most relaxing day I had had in awhile. Because they very so efficient and helpful with upacking we were able to resume our normal office work day the very next morning.