Reviews

10/10

Work Order 307434 Customer Service system (notification and scheduling) is great . The technician (Ace) is professional, prompt and honest. He also gave advice for some potential problem that might occur in the future. Overall is great, it is just hard to get an earlier schedule probably due to long lineup of customers)

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Company Response

Thank you very much, we appreciate your feedback. I will be sure to forward this to techs manager to see he his recognized for his efforts.

10/10

We brought our cross stitch artwork to be framed and we are given all the options that we want from the basic to additional features. The staff was very friendly and the quality of their service is very professional. Highly recommended.

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9/10

We bought two bed frames with storage. During the delivery, the other one was not fit to go inside our basement room. We have returned and talked to associate staff. They made special configuration of a bed frame into three smaller pieces and delivered after four days. The delivery crews are friendly. The price is reasonable and recommended for a standard quality furniture.

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6/10

Generally there are usually helpful and knowledgeable staff in this store. Recently, I needed advice to find a specific product but it was very hard to find any staff during my most recent visits. On the other note, the self service checkout is great and very helpful.

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10/10

"Josh Wynne" from Reliance Home Comfort came to fix my low pressure hot water. I do not usually do review but I strongly feel that the excellent service that he did is really worth to do the review. He is very professional, with excellent work ethics and did a thorough check from inside out explaining a sincere and professional recommendation. He is truly impressive!

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Company Response

This is great news Rodrigo and we sincerely appreciate the time you've taken to share this feedback. I will be sure to pass this along to Josh and the team. Kind regards. ~ Rich