Reviews

10/10

This review is long overdue. I was in the market for window coverings for my entire home. I knew that I wanted something durable and stylish, but I didn't want to break the bank. A couple of friends recommended I contact Ryan at Allure Window Decor and I am so glad I did. From the first phone call he was so accommodating. He came early one morning for a consultation, brought all his fabrics and options, took a look at the house, listened to what we were looking for and made a recommendation. He could very easily have tried to sell me the most expensive shades on the market, but instead he recommended something just as stylish and just as good quality but for a fraction of the cost. The shades came in so quickly and Ryan arranged to have them installed. The gentlemen who came to install the shades were just as professional as Ryan. They were so nice and friendly. We ended up having a little issue with one of the shades, but Ryan was able to contact the manufacturer while on vacation and get it resolved for me. He did not have to go out of his way to deal with this while he was on a family vacation, but he did so without complaints. The level of customer service was incredible and I get compliments on my shades from everyone who sees them. Thank you Ryan and team! Marisa

Approximate cost of services:
$0.00
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Company Response

Hi Marisa, thank you for the wonderful review. We truly value our customers and try to do everything we can to satisfy them. We know sometimes things don't go perfectly as planned and when it doesn't we try to work quickly to rectify.

All the best to you and thanks again for your feedback!!

Ryan

10/10

I can’t speak highly enough about K.I.D.S. We searched high and low for a grey nursery set and the minute I walked into K.I.D.S I fell in love with the Carson collection. It’s made of solid wood and made here in Canada. The store has a great selection and everything seems to be very high quality. But that’s not even the best part about K.I.D.S. The best part is the customer service. Shimmy and Caryn are two of the nicest people you will meet. They take the time to go through all your options with you and really go the extra mile to make sure that you are 100% satisfied. I had a little issue with a mattress and they were so empathetic and understand that they took care of it the same day. You will not find this level of customer service anywhere else. Further, the furniture was delivered on a day that was snowing. The men who delivered the furniture and set it up were so respectful of the house. They took off their shoes and lined everything to ensure that nothing got wet or dirty. I have already recommended this company to many people and will continue to do so. We will definitely be back to purchase furniture at K.I.D.S if we ever need it in the future.

Approximate cost of services:
$5,000.00
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Company Response

Thank you for the lovely review. I am so pleased that our selection, quality and service met all your needs and that you are 100% satisfied. Your small mattress concern was really no problem, we were glad to help. Thanks again and enjoy the furniture. Caryn.