Heather Lynch from Toronto

Trevor responded promptly to my call and was able to carry out the window cleaning and eaves troughs when I wanted. Our windows have never looked so clean, I am delighted with the job. Trevor and his workmate also cleaned the screens and are going to arrange replacement of the damaged ones next visit.

George was extremely helpful when I called to ask him about fitting shut off valves for our furnace and fireplace. He located the shut off valve for the fireplace which was outside ( another company was going to charge us for this as they could not locate it). He efficiently fitted the valve for our furnace and capped off the gas for a fireplace we are removing. He is very knowledgeable and patient and I would highly recommend him.

Let's start with the positives: 1.Kingsway admin staff were a pleasure to deal with. Communication and liaison were good and enquiries responded to efficiently. 2. Removal crew picking up our goods to go into store (Jason and Mark) were excellent. They worked as a professional team knowing exactly what they were doing and impressed us with the high level of care taken with wrapping and moving our possessions. And now the negatives... 1.The crew delivering our goods to our new home did not appear to be professional movers. 2.Only one of them spoke English. 3.They did not take care when moving items into our condo - some large, heavy items were placed against walls causing marks.4. They damaged an interior door. 5.Little care or regard was paid to boxes marked fragile. 6.They seemed to have little experience as movers and did not work as a team. Several items of crockery, glasses and a lamp were smashed; a desk was damaged; boxes had indents where they had obviously been thrown and a bike had carelessly had a wheel removed(perhaps to go in store? )It was not removed by the initial movers). In conclusion, we feel let down by Kingsway especially after a promising start. We would not use them again.