Reviews

10/10

Received a call from ST monitoring , informing that the signal strength that they receive from my house is weak, A technician visit was arranged and they relocate the signal sender device to a better position ( new location was found by try and error test). and now all is in order.

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Company Response

It can be a challenge at times determining why a communication device is working sporadically or why one week or year it worked flawlessly and then suddenly stops. In your case a simple relocation of the GSM device was the answer. Thank you for appreciating our service.
Sean. Safetech.

10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I'm new customer of safetech. Fortunately so far didn't have an issue to judge them but one thing is clear . More or less all companies are using almost similar technologies to watch your property . It's 21st century and we are living in digital world. What makes a difference in security companies is their attidude and their efficiancy to respond to a call, alarm or even a simple support center call for a simple question. There are few monster size security companies which are running their business in 5 continents and not just Canada, these companies would not pay special attention to individual customers and a company like Safetech is not neither in that size nor having such carelessness. That's why I prefer them as a Thornhill located Canadian customer.

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Company Response

Thanks Ali for the feedback. Let us know if you need anything in the future. Thanks for your business.