Unclogging kitchen sink and diagnosing sump pump
Bruce is a knowledgeable and easy to talk to technician. He came to our home promptly to help us unclog our kitchen sink while providing us helpful information about possible causes and options for remedy if there are any real issues with the drain pipes. He did an eye inspection and provided a quote for the suggested procedure to fix it. Unclogging it with the snake was smooth and left absolutely no mess to our kitchen. He made sure the draining was happening several times after it was cleared. He gave us a Mr. Rooter solution that will help further clear the pipes... and we did see improvement after 2 days of consecutive use. We will definitely use this solution on a regular basis to keep our pipes cleared all time. On a separate impromtu request to have a look at our sump pump, Bruce did not hesitate and immediately went on to perform a diagnosis to ensure things down there is in working condition. He answered all of my questions regarding backup sump pump options and gave us a quote with the help of his company's tablet. Bruce was very friendly and professional throughout the entire service visit. Thanks, Bruce.
- Approximate cost of services:
- $550.00
- Company Response
Hello Tom and thank you for posting this review for Mr Rooter and our technician Bruce. We are so pleased to hear about the wonderful service you received! It is great to know that you received the "above the line" service that we stand behind! We can understand and appreciate our customers' needs in every situation and we know that plumbing issues can arise at any time! We are happy to have serviced your plumbing needs and are pleased that you were kept well informed along the way! Prompt and professional service is important for us when we reach out to our customers! Thank you for choosing Mr Rooter and have a great day!