Reviews

10/10

Alphjonso and Claudia did a fantastic job. They were friendly, courteous and very professional. They knew exactly what they were doing and did so efficiently. Did not make a mess on my stonework and cleaned up after they were done. Even my neighbour commented on how nice and friendly Alphonso was and liked his work. Alphonso even brought his wife over on a Sunday to put back my furniture on the deck. You don't find that very often. Well done. Great crew. D. Kennedy

Approximate cost of services:
$4,000.00
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Company Response

Hello Dale! I'm glad Alfonso and Claudia were able to take good care of you and your family. Stay in touch; I hope to be able to work with you in the future. It was a pleasure!. Brian.

0/10

I would NOT recommend the Deck Guys. They took my deposit and never showed up. My phone calls went unanswered and my letter I sent them was returned "moved return to sender". I am a disabled senior and a widow so I guess I was easy pickings. Shame on them.

Approximate cost of services:
$1,723.70
2 of 2 people found this review helpful.
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Company Response

we never showed up because you cancelled the project a few months back. we offered to wait til next year to do it which you declined. That offer still stands by the way. The deposit that you gave is non refundable as stated on our paperwork. There is significant time and money invested in a project before the startup. If you wish to reshedule again not a problem.

10/10

I had my ducts just cleaned and I can't say enough good about the service I received. Two gentlemen came who were very polite, explained everything they did and also showed me a before and after video of my ducts. They cleaned up after they were done. They did an excellent job. I give them five stars in everything and can't say enough. Highly recommended.

Approximate cost of services:
$372.00
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Company Response

Hey Dale, thanks for sharing about your experience with us. Appreciate the kind comments and glad you were happy with the work performed. If we can be of any help or service in the future, please keep us in mind. All the best. Paul

10/10

Joseph of Mr. Rooter came into my life when my toilet broke down. I have always been wary of having items in my home serviced, but after listened to Joseph and watched him work, I was put at ease. He came the day I called to fix my toilet and it was found I needed a new toilet, so within one week I had my new toilet installed and working well. I had my water turned off in the house and for some reason my toilet didn't flush properly after that. I called Mr. Rooter and Joseph came the very next day. What had happened was the hose in the tank had come off. It took him one second to fix it. Boy I felt stupid, but Joseph is a very polite gentleman and put me at ease. Also, no charge. I have nothing but good to say about Joseph and if you need someone call him. Dale Kennedy

Approximate cost of services:
$1,000.00
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Company Response

Hello Dale, thank you very much for sharing your positive experience with Mr Rooter and our technician Joe. We are pleased to have people like Joe on board here at Mr Rooter. We make our best effort to understand our customer's needs and to exceed their expectations! Thank you for choosing Mr Rooter and have a great day!