An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
We came home from a family vacation to find out that our dishwasher would turn on but water would not pump. After a quick review of Home Stars, I contacted Sam at JSN Appliances Repair. Sam answered the phone, I highlighted my problem, he said he would call me back within an hour to arrange an appointment. After 40 minutes, Sam called me back and arranged to be at our place on a certain date and time. Not many service repair personnel would arrange to fix your appliance between 7 PM and 9 PM on a Friday night – that’s exactly what Sam did! Sam arrived precisely on time, diagnosed the problem, and had it corrected within 30 minutes. Sam requested the make, model number and problem during the initial conversation. Sam showed up with the parts needed to make the repair based on the initial diagnosis over the phone. I would, without hesitation, call Sam back for any future repairs with my appliances.
- Approximate cost of services:
- $50.00