Reviews

10/10

I was delighted with the quality of service provided by Dave's Duct Cleaning. Brendan and Scott were prompt, curteous, informative and thorough. Brendan explained what needed to be done, and why, and solicited and answered all of my questions. After neglecting my ductwork for far too long, I feel that things have been very professionally addressed and that is comforting. I would not hesitate in recommending this company to any of my friends or family. Thanks so much for a job well done! Wishing you continued success in your business. Ann W.

Approximate cost of services:
$325.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Ann - Thanks for the positive feedback. We appreciate the effort to share your sentiments of our service with others on Homestars. We want homeowners to be 100% aware of what this service entails and are happy to field questions with the appropriate answers. We have nothing to hide but feel that we have everything to share! Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)

10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

When I began to think about undertaking a much needed kitchen renovation in my 95 year old , semi detached home in east end Toronto, the biggest barrier for me was my anxiety about being able to find the right contractor. For me, that contractor needed to be skilled, competent, reliable and someone with whom I could readily communicate and trust. I needn’t have worried. My search resulted in my contacting Ashton Renovations. From my first contact with Mark Ashton, I felt confident that I had found the right company to complete the work in my home. Mark was engaging but low key when we first met together. He listened carefully to me regarding my thoughts about a renovation and how I use my kitchen. He asked excellent questions which expanded my own thinking about what would make the most sense, given my particular needs. We had an honest discussion about a budget, in the context of my home, the value of homes in my neighborhood, the resources that I had available, and what made sense to invest in a renovation of this nature. Within a short period of time, Mark created a thorough plan, which included concept drawings and a budget. I was ready to proceed. Work began on the date specified. Living through a renovation is no picnic to say the least, but work proceeded steadily and predictably. I was informed at every stage of what to expect. As inevitable “glitches” emerged (namely, asbestos in a wall that was being removed, and a compromised supporting beam in the ceiling) Mark informed me quickly and thoroughly, with supporting photographs, about the work required and the budget implications. The skilled trades’ people who were involved in completing my renovation were at all times professional and thorough. Mark was consistently available, either by phone, text or e-mail, to respond to any and all of my questions and did so in a very timely manner. He managed the whole process in a way that not only got the job done, but that exceeded my expectations. I am now the proud owner of a beautiful and functional kitchen. Many of my friends and family have confessed to having “kitchen envy”. Based on my very positive experience, I can confidently recommend Ashton Renovations to anyone who is considering having renovation work done in their home. Thank you, Mark!

Approximate cost of services:
$44,000.00
0 of 1 people found this review helpful.
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Company Response

Thanks Ann. We are more than happy that we exceeded your expectations. And we looked forward to keeping in touch.

Mark

10/10

In April 2014, Al and Richard from Home Comfort Canada installed a new furnace and AC in my 90 year old East end home. I found them to be responsive, pleasant and professional in every respect when they completed the work. Based on that experience, I would have been very happy to recommend them to others. There is however, more to this story! When I used the air conditioner for the first time a couple of weeks ago, I began to have problems with the power in my house. I thought the power outages were related to the AC and so called Home Comfort. They responded very quickly and Al came to my home, knowing that I would not be there as I was required to go out of town to support my 90 year old father. Al contacted me as soon as he had assessed the problem. With great and sincere concern, he called and informed me that my electrical panel was very close to being on fire. This had nothing to do with the new AC. He did what was necessary to make things safe until an electrical contractor could be contacted . Al's prompt action and good judgement averted what could have been a real disaster. In addition, I got alot of empathy from Brenda in the Home Comfort office which I appreciated given the circumstances, and they would not even accept payment for a service call. Would I recommend Home Comfort Canada? You bet I would! Thank you Al and Brenda!

Approximate cost of services:
$9,000.00
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Company Response

Thank you Ann for the great review! We do our best to make sure every customer is completely satisfied. Thanks again for your business and kind words!
Home Comfort Canada
Brenda