Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I had Drainmasters come to my home last week. I have been struggling with a foul odor coming from the bathroom pipes. I was sure I would have to get major work done complete with a matching large invoice. The plumber from Drainmasters informed me that some of my plumbing itself was running “uphill” thus causing water to stay in the pipes and that is what was causing the odour. The plumber gave me three options: 1- I could have the pipes re-routed for about $800.00 (which is still an option should I chose to spend the money). 2- Have him clean out the pipes manually, and have the same problem in a few months or… 3- Use an industrial strength product that I just put in the sink and tub drains to remove the old “gunk” that is causing the smell. The plumber gave me the name of the product as well as the name and address of the store where I could buy it. (Total cost, about $28.00). Needless to say I opted for #3, and the smell is gone! I was only charged a minimal charge for the service call to my home. How impressed was I? Drainmasters….YOU ROCK!

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