lisa from Hamilton

May 7, 2014 - STAY AWAY FROM THIS COMPANY, THEY WILL RIP YOU OFF, TERRIBLE TO DEAL WITH. First off, my fault for not checking reviews on line or I never ever would have used this company. I had them come to my home to look at my washing machine, showing the LE error code. The service repair guy determined that the hall sensor had to be replaced. I don't even know if this guy was licensed or not, no proof of it. Off course it would cost me $280 plus the part. I signed to go ahead for the work, but I told him I would be calling the office and deal with the cost of the repair. The worker gave me the indication that something would be done in regards for the excessive charge of $280 and part price. I called the office, of course they will do nothing in regards for the excessive overpriced repair, that they charge by job and we signed - but I only agreed to go ahead with the job because of the service persons indication that the office would do something about the charge. When I booked the job, I asked approximate job costs and what they start at, they did not say that EVERY JOB STARTS AT A $280.00 charge. They are very misleading to the customer, they should be up front and say, WE DON'T CHARGE ANY LESS THAN $280 PER JOB, but they are very sneaky in how they give their answers, they are very deceptive and give their customers the wrong idea. I would NEVER NEVER DEAL with this company, run away as fast as you can and don't get ripped off by their sneaky deceptive ways. They do not know how to treat their customers. So, I tried to get the price adjusted, nothing done from their end. I have written this review, warning any future customers NOT to deal with this shady company. Other companies that I called said this was a $175 job, no more than that, we were severely over charged, we gave every company this companies name so that would be aware of the overcharging of another company and also to pass the word around withing their trade of what this company is doing. STAY AWAY FROM THIS COMPANY, THEY WILL RIP YOU OFF, THEY DO NOT KNOW HOW TO TREAT THEIR CUSTOMERS AND THEY SEND UNLICENSED SERVICE PEOPLE TO YOUR HOUSE.