I moved with Tender Touch this past Friday (February 28th) and my biggest concern involved an extra pick-up I asked them to do, of a heavy sofabed that wouldn't fit in my previous unit, so it was being stored at my mother's apartment. I was worried that the sofabed wouldn't fit through the regular hallways of my new unit and would have to be hoisted over the balcony. Pedro and his team of two (Peter and Cole) were excellent. They were friendly, professional and courteous, and Pedro showed superior leadership skills by communicating effectively with his crew, giving instruction when needed and planning out how to move the sofabed into my unit. Whereas I thought there was no possible way that this piece of furniture would fit through the front door, Pedro took it as a personal challenge to see it done and avoid the more costly and time-consuming hoist. And they did it. I was so impressed and so pleased with their efforts and their professionalism. These guys were worth EVERY cent and I will definitely call Tender Touch Moving again.
- Approximate cost of services:
- $1,300.00
- Company Response
Thank-you for sharing your great experience Amy. Teamwork is very important in any business and it is wonderful to hear that you are so pleased with our team. We hope to hear from you should you move in the future! Thanks again.