Reviews

10/10

P.C.L. Interior & Exterior Finishes exceeded all of our expectations. Robert & his crew were professional, helpful and friendly. The quality of work was exceptional. We are extremely happy with the end result. P.C.L. Interior & Exterior Finishes took our vision and transformed our house into a beautiful home we are very proud of. I highly recommend P.C.L. Interior & Exterior Finishes.

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Company Response

It was a pleasure working together to help make your vision come to fruition.

9/10

We needed to replace the old parging on our home. We live in an older home so it presented some challenges, mostly due to the size of the job, the height the current parge line and the age of the brick. After the work was completed we had a couple of complaints: 1. Cost. After the old parging was removed we were told the deterioration of the brick was more than anticipated. The end cost was higher than the estimate. 2. Unclear expectations. The old/existing parge on our home was uneven and un-level. We assumed the new parging would be level and smooth like our neighbour’s home, but it was not much different from the original. It was not clearly conveyed to us what the end result would look like. 3. Follow-up. Red Robin did not follow up with us after the work was completed to ensure everything was completed to our satisfaction. After our concerns were made known, Dave Bissinger, the owner of Red Robin, contacted us to make sure Red Robin completed the work to our satisfaction. Dave has been very responsive and came to our home twice and sent a crew back to our home to address our concerns. I believe Red Robin strives to provide a very high level of customer service and I am satisfied with the outcome.

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10/10

It was time to replace our 18 year old furnace. We called Cozy World and Boris came to our home and provided a quote on a new furnace. We had contacted a couple of other furnace providers but decided to go with Cozy World. We were comfortable with the advice given to us by Boris and appreciated the amount of time he spent with us. We've had our new furnace for a couple of months now and we are very happy with our decision.

2 of 2 people found this review helpful.
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