I had an emergency plumbing situation at my house on a Friday morning and had to work in the afternoon. I knew the problem was tree roots and the main sewer line needed be augured thanks to another company that pointed it out and yet did nothing. I had contacted roughly 7 other companies and they all said they couldn't help me out due to the access or they were booked solid for the day and couldn't make it out until Monday. By the time I called Drainmasters it was 1:30 p.m, and they said they could be at the house around 4 p.m. I was so happy when they called at 2 pm and said they would be there in 20 minutes. Steve showed up and quickly surveyed the situation and found alternate access and was able to help in me out and was out of my house before the time he was even supposed to get there. Throughout the whole scenario the staff were very friendly and I will be calling them again if something else happens (No offense to Drainmasters but I sure hope it doesn't happen again....) Thank you Tom and Steve :)

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