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Beyond expectations. My carpets were disgusting, dirty and stained. Matthew and Justin called prior to their arrival to say thy were on their way and gave me the heads up that they might run a few minutes late due to the weather. On arrival we did a quick walk through and explained the origins of the stains and they set to work. They were friendly and took pride in their work. They managed to get stains out that were left behind by a cleaner that I had used in the interim. My chairs look as good as they day they arrived in our home. Bonus is that the house does not have that fusty odor that other carpet professionals leave behind. No doubt, I'll use them again.

As a result of reviews from this site, I choose this company to come in and clean my filthy carpets. Matthew did a thorough and professional job. The carpets are spotless, there was no residual smell, and he told me how to remove pet stains, rather than resorting to Resolve. I need to have some grout cleaning done and know exactly who I'll use. Great job.

In January 2010 we decided to remove the carpet and have the stairs rebuilt.Darrien, the company owner, arrived in a timely fashion to give us our estimate. It was inline with others we had obtained. He made some helpful suggestions, which we followed. It was important to have the stair treads stained prior to installation as we didn't want to have our cats stuck to the sealant. The work was completed within the time estimate, and in one day. The house was tidied before they left and the existing trim was freshened with new stain and varnish. This is a family owned business with more than 30 years in the business. They will soon be expanding into custom staircases and installing stair lifts.Great people, great price, great job. Even Mike Holmes would be proud!

Product was defective and the store could not care less. A major argument ensued to get the problem rectified. They made us feel as though they were doing us a favour. This was test purchase as we needed to by a lot more. Clearly someone else got the business. Never would I shop there again.