While one of the unlucky ones to get flooded in July, we were one of the few to get our money from the insurance company within 1-2 weeks to redo our basement. So onto the review....
First, know ahead of time that I am very skeptical about (1) contractors in general (so I would only want to hire based on positive reviews), and (2) I don't necessarily trust companies whom seemingly have so many positive reviews - - welcome to the Catch22 of my life.
Anyway, seeing Home Improvement People (HIP) have so many positive reviews made me "have" to call them because I felt we needed to book a contractor immediately, (as I was very concerned that contractors would be booking jobs like crazy and my basement would not get done until Fall or Winter). However, still in my head I'm thinking "this company has way too many positives, they can't all be real". Well, after working with them and being so pleased with the final result of our basement....I am now confident those reviews are definitely real.
Such a pleasure when the company you choose lives up to its reputation! Dan and his team (Eli & Caio) were frankly & (in complete deference to my skepticism and paranoia regarding the industry) completely reliable, trustworthy, unbelievably easy to work, and get this....they came in on budget and solved little problems when they arose (still doesn't compute in my head :)) I can't believe I'm saying this but I would refer them to my friends and family in a heartbeat without concern that it could ever be a poor referral. These guys know how to run a business and I will tell you, their real secret sauce....."communication". Getting in touch (and most important, getting a response back to us quickly) was super simple with everyone in their company. This made it always very easy and relaxing that everything was being looked after. I don't give out 10's...ever. But they truly deserve it, and frankly, this review was a pleasure to compose (except for the fact that I'm actually kind of annoyed by how good working with HIP was....the experience with them was so wonderful, my wife has now been talking renos on other parts of our house).
