I was super excited to get new windows and doors and after a long extensive search we decided to get a quote from Canadian choice, the sales person Blair came no problem everything was great he was great when we signed then never to be seen or heard of again after emails and calls trying to rectify an issue from his side.. so august to nov..we agreed on a. Sliding screen door that didn't end up coming in and Blair hadn't even put it on order?? Fine this situation after weeks of back and forth of this.. finally came we had discussed 0% financing that then changed to 8% by the way two windows can cracked and they had to install them that way or I wouldn't be able to have my windows done Then they come to fix it and yet another window broken? Like how long should it take to get a window fixed Trying to get a hold of anyone and accountability we like pulling teeth finally Hannah contacts me about financing that they waited to long to put it thorough she said they have to reapply... and at 8% is this the gimmick? Installers were amazing they were kind and very professional... now it's snowed and all the curling around my windows and doors is now turning pink???? Is this normal? Definitely do an extensive search before deciding on this company I've had nothing but headaches and no one gets back to me after spending so much money
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- Company Response
I'm sorry to hear about your experience. We are hear to help. Please reach out to our service team at 416.848.6930 ext 101 and we will be glad address issues.