Reviews

10/10

Eddie and Raymond from RCC waterproofed the west wall of our basement due to water damage that may have entered from rainwater damage from a few years ago. They worked steadily through the day to put up a dipple board, weeping tile and fill the concrete flooring. They swept and tidied all of the material and removed all trash. Great work ethic. It has been 3 months later and we are still dry downstairs. Thanks RCC.

Approximate cost of services:
$50.00
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Company Response

Thanks so much for your feedback. We are glad to hear that your basement is still dry after our teams came in and waterproofed your home, even 3 months later. Your wet basement is a thing of the past. Thank you for choosing RCC Waterproofing!

10/10

I researched 5 window companies to replace my current ones, and returned to the same company that installed some doors and windows 10 years ago. Ron, the salesperson was informative, helpful and flexible. However, it is the installer Diego who was a true craftsman and values excellent work. We installed retrofit windows to preserve the interior moulding of the house and the capping he spent (5 hrs on the bay windows) ensuring the front looked well with the rest of the house was impressive. Since we live in Toronto, the competition for work is high, however, the quality and follow up is varied. Clera windows with Diego working for them for 17 years suggests something about how a company treats its employees. This is my signpost when I hire contractors to work on the house; how long are employees with the company.

Approximate cost of services:
$5,800.00
0 of 2 people found this review helpful.
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Company Response

It's always so encouraging to hear from a customer that's impressed with our products and services. We truly appreciate your feedback!

10/10

Muhammed's knowledge, calm and practices are based on years of experience and training as an entomologist. The latter is cruicial in how he treats the removal of bed bugs. After experiencing bites on my arms, I called him with a captured photo of the critter and was told it was a carpet beetle. His honesty sets him apart from so many who just want to make $$. The bites persisted and I called him again. He came to the house for an inspection and confirmed their presence in the living room and bedroom. It is speculated that the source was the living room given the amount of infestation and spread to the master bedroom. My husband and eldest daughter did not have/notice bites but my youngest and I did have bites. I was particularly impacted by them (arms, neck, back, face). He gave me step by step procedures to eradicated them, including the removal of the area carpets, an old sofa and an infested bed frame. My efforts were insufficient as the bites persisted but less in frequency. At my wits end - losing sleep, and productivity at work, I called him again and he treated the living and bedrooms. He was on the ground fully suited, masked and with razor sharp eyes looking for signs of them (eggs, casings, fecal matter, live young and adult bugs). He called in to check up. A week later, Muhammed came back at my insistence that I suspected a few lingering since we saw one on the sofa. On the third visit he checked the interceptors we bought at the first visit (a must purchase, along with the bed matteress covers - pay for your sanity) and saw two dead and two live bugs caught. His knowledge is scientifically sound and his practices are based on research - look up Dr. Susan Jones, Ohio State university. Muhammed is golden and a great service to folks experiencing this challenge. He is also incredibly patient, calm, kind and encouraging. You will not be disappointed - he is the real deal. Thank you Muhammed :-).

Approximate cost of services:
$1,200.00
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Company Response

Hi,
Thanks for the review and your explanation. Our priority is to take care of our customer's concerns and solve the problem.

Regards