As the owner of Kitchen Court, I feel really bad about this misguided client. I see Mrs. Wilson is not even clear on what she has purchased. Kitchen Court doesn't sell Thermo foil cabinets. This is the first item of many that she is clearly confused about. Unfortunately, this was a situation where the client's contractor, (who was annoyed at not being awarded the cabinetry contract for the project), decided to make us look bad anyway he could. While the basic shape of the new kitchen is quite similar to the old kitchen I can assure you the new kitchen has many top notch features, including two Lemans lazy Susan cabinets, two sets of pot drawer cabinets and a pull-out double garbage system, that make the new kitchen function much more efficiently than what the client had before. This client's kitchen looks beautiful and will continue to be a pleasure to work in for many years to come.
As far as the 'mis-measured cabinet' is concerned, there wasn't one. The design had always required the moving of the light switch. Had the contractor paid attention to the plan he would have known the switch needed to be moved and it would have been included in his original quote for the job,(as it was when our electrician quoted the job).
The main problem here was the contractor invoiced the client an "extra" for moving the switch. When my client got that bill, she sent an email to Kitchen Court, telling us we would have to pay this bill. When I said, "it doesn't have anything to do with us", she said, belligerently "well I'll just take it off your final balance". I would gladly have discussed a compromise, but, the client was so stubborn and angry (because her contractor told her he could have done the kitchen much better and for much less money) that communication broke down. That was very unfortunate.
All disputes in life are resolved by communication. When this client refused to do that, she did herself a real injustice. I would still be happy to speak with her and compromise on the cost of the brackets, that she feels she over paid for.
Kitchen Court has been successfully operating in Pickering for 26 years and we have literally hundreds of very satisfied clients. My wife Lexy and I have been doing quality work for clients all over Ontario. Darryl Sittler, who is a very well respected individual, is our company spokesperson. Darryl would only associate his name with a company that is reputable and offering high quality workmanship.
So, Mrs Wilson, pick up the phone, forget your brain-washing contractor and we'll fix this. David Courtney CKD.
David Courtney, ckd
Kitchen Court 1755 Pickering Parkway,
Unit 13 Pickering, Ontario L1V 6K5
Phone 905-619-0599, fax 905-619-0967 e