Reviews

10/10

We recently purchased a large old house that had never had air conditioning and did not have ducting to install a conventional AC system. We researched options that would not damage the original plaster walls and ceilings, and found that a high velocity system would work for the size of the house and be minimally impactful. After being referred to Atlas Care by another local family who had the same system intalled a year prior and had had an excellent experience with the system and the Atlas Care team, we hired them to install ours in June. Mike led the team onsite and planned out the entire design and ran the job professionally, efficiently, and expertly. We are so grateful to Mike, Gabe and the rest of the onsite team for their friendliness (even with our yappy dog) and expertise, despite the 30+ heat in a uninsulated attic and the difficult task of installing through knee walls. And special thanks too to Nimo, director of customer service, who's sensitivity and diplomacy was so appreciated when a neighbour took issue with where our condenser was placed, despite the fact it was five times the minimum distance from the property line and well below max decibal levels. He suggested switching out the condenser for an ultra quiet one, which he was under no obligation to do, therefore quickly diffusing the situation so we could "keep the peace". We are very grateful for the professionalism and expertise of the Atlas Care team who went above and beyond, and are enjoying an efficient and effective cooling system from the top floor to the bottom.

Approximate cost of services:
$35,000.00
1 of 1 people found this review helpful.
Was this review helpful?