Richard was awesome to work with, he updated us on time with the progress and was very thorough with his explanations. He made sure we have all the options and understands what our decision is going to give us. Ashot and Bernie did an amazing job with the installation and finished on time. They even did a little side project for us free of charge to help clean up the exterior look. We are very happy with the process and how it all turn out.
- Approximate cost of services:
- $18,000.00
- Company Response
Hello Clement and thank you for your review. First, let me thank you for choosing Fortress Windows and Doors for your project. We know there are many companies available to do your windows, doors and eavestrough jobs and that is exactly why we strive to be a "cut above" our competition... but the question is "how do we do that?". We all know that talk is cheap and salesmen can be personable and good at their craft BUT where the rubber meets the road is action. We acted by offering the most comprehensive warranty in the market to our clients. We acted by diligently seeking out the top quality products we could find and bring them to our clients. We acted by bringing the best of the best installers onto our team and paying them what they're worth. We acted by putting an SOP (Standard Operating Procedure) in place to reduce and eliminate errors. We acted by taking on the policy of treating our customers exactly as we would like to be treated and bringing people onto our team with the same mindset. It's easy to be rated #1 once, perhaps, but to do it 9 years in a row only happens because of the many actions we've taken. We care, we want our clients to have a seamless, trouble free experience and we want our clients to know that they got great value when they decided to hire Fortress Windows and Doors. We appreciate your business, all the best, Steve and the Fortress Team