The Magic Window product has always interested me and when I needed new windows I went to them first. The sales visit was thorough and engaging. The product was demonstrated and the estimate was provided on the spot. The price was less than I was anticipating, based on the research I had done on other types of windows. A couple of other pricing incentives helped as well. Installation ended up happening over two days due to an issue with one of the windows. The turn around to address the issue was quick. There were a couple of minor mechanical issues needing to be address and a simple service call a couple days after install has solved everything. The windows function great and the knowledge the windows are protected and covered for 40 years is a big peace of mind.