We were referred to Convertible by a friend. We dealt with Marnie who came out and did a thorough review of our current system and gave us a reasonable quote. She was very knowledgeable and straight up, no bad sales techniques like some of the other companies we got quotes from. She followed up in a timely manner and we scheduled our installation. The crew that removed our old equipment and installed the new furnace and AC were very professional. We would definitely recommend Convertible to family and friends.