Plumber came for sink issue, no card given, knew might be a problem with him when he ran tub, kept flushing toilet opening toilet tank top and told me a leak when in fact it was nozzle from flush apparatus that sprayed up., which he then noticed water went over fill line and he couldn’t adjust making it worse though he tried (which he wasn’t there for). Telling me I needed new contraption. Reason for call was to fix plugged sink and broken stopper, I had to supply bucket and paper towels which since he knew what call was should have brought, he didn’t clean up under sink mess or bucket mess after, He didn’t fix broken stopper just advised me price to repair after unplugging sink when I asked about it. Then out of the blue with no explanation he asked my age when writing bill, it wasn’t till this morning looking at your website I found answer as you give discounts to seniors. Not happy price, a plumber who sometimes I could not understand or he I, not bringing his own supplies for job, trying to tell me I had other problems or making things worse and apparently be given full details of job
- Approximate cost of services:
- $282.00
- Company Response
Hello,
We have read and understand your concerns which have affected your experience. All of your concerns will be personally discussed with our technician. Our management team would like to personally apologize for you experience not living up to your expectations. We hope you may accepot this apology and give our company another opportunity.
Stay safe and well,
New Canadian Drain and Plumbing