Working with Convertible to have a new A/C installed for my father was very easy and professional. They offered a competitive price on a Carrier model which was much better than some of the models offered by other installers. They were also very honest not to simply suggest the largest capacity unit and put my dad at ease with respect to whether any new lines needed to be installed. Payment was also easy and Mike was on top of the quotes and any changes to them. All in all, a pleasant and trouble free experience. Highly recommend them.