Reviews

10/10

Although pricey (yikes) we were pleased with the fast and courteous service and our washing machine works after a failed service call from Fix Appliances.ca who left us high and dry. Thank you maydone for responding quickly and getting the job done, much appreciated

1 of 1 people found this review helpful.
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Company Response

Dear Dawn,

Thank you very much for your review. We truly appreciate it.

Have a great day!

Igor
Maydone Appliance

0/10

Initial service call determined that our washing machine required a part to be ordered and once received, the technician would return to complete the repair. He said he would email us the part price for our approval then place the order once we approved. When we didn’t hear anything back, we called the next day because there was no email received, but the office said they had record of the service call but the technician didn’t send an order for parts but they would call him then call is right back. That was yesterday. At this poi t we have waited 3 days for them to accommodate the initial service call and another two days chasing them to order the part. I guess our repair job was not lucrative enough for this company to follow through with their commitment and now I am back to square one with a broken washing machine after a week. I have a very hard time believing this operation receives legitimate positive reviews when a simple matter has been handled so poorly. Lastly, the technician seemed quite bothered to be conducting g the initial service call so I can’t say I’m surprised by further crap service but here we are. Avoid this place if you need a simple repair done in reasonable timeframe.

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Company Response

Dear Dawn,

Unfortunately we were not able to find any records in our system which would match your name.
We would appreciate it if you could get in touch with us as soon as possible to provide your invoice or estimate number so we could resolve this situation to your satisfaction, with possible compensation of your expenses.
You can call us at 647-503-66-55 or send us an email to info@fixservice.pro

Best Regards,
Fix Appliances CA Team
6475036655