I had my LG refrigerator repaired The. Bill included a 15% Tip, The tip was put in by the Service Technician. After paying the bill was emailed to me I had know idea that it was added to bill until I printed it. If the tip is meant for me paying a portion of the techs. wages this is ridiculous

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Company Response

Hello Garry,
Sorry to hear about your bad experience. Unfortunately we are never doing automatically tip to our technician. Probably when you got a debit machine on hand you press OK on "TIP" option and that added automatically 15% because you didn't press on other amount or didn't decline the tip option. Also before you are paying the bill you can see the total on the screen.
The Tip was refunded to you.
Sorry for inconvenience.