After going back and forth with Lifestyles regarding the initial installation I was finally able to prove that I did ask for the window sashes to be foam filled as I kept the voice msg from the salesperson. They did come back and replace all the windows. As for the noise it just seems like it is the are we live in. I think the windows are of good quality but if you live close to the a main street you do need more sound proofing that needs to be considered. I appreciate Lifestyles for coming back and doing the fix however I would recommend anyone who uses them to ensure your contract states clearly everything you are asking them for and ensure you keep every telephone message conversation for proof or request.
- Approximate cost of services:
- $8,600.00
- Company Response
Dear Niomi,
Thank you for taking the time to complete our online survey regarding your purchase/experience.
On behalf of our entire team, we would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our customers in the future.
I hope that you will consider doing business with us again so that we can have another chance to provide you with a superior experience.
Sincerely,
Lifestyle Home Products