I like my new windows, especially the front room bow window. It'd like it even better if I could OPEN it. The latch was put behind the shutter frame!!! What good is that?

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Company Response

Hi Diane,

Thank you for bringing your concern to our attention. We would appreciate if you could connect with our team so we can further look into your comments and work towards a rectification plan.

Please see the below contact information for our Customer Care team.

Kind regards,
Steavi Potter
T: 1-800-449-3808
Brock Doors & Windows Ltd.