Reviews

1/10

*** !!!DO NOT RECOMMEND!!! *** We are very disappointed with the work that has been done as we now understand it far better. Originally a contractor from Kingsway Property Solutions knocked on our door telling us our chimney needed tuck pointing. He took me outside and pointed it out and he was absolutely correct that it needed doing. He took time to explain the issues with water ingress if we left it so we agreed to the work. Original quote was $350 for tuckpointing. When the work started we were then told that the mortar was so bad that the chimney needed to be dropped and capped. Quote grew to $1500. We asked that it not be dropped the entire way because we felt it would look odd and it was agreed to instead drop it halfway to where it was safe and retuckpoint any remaining mortar. Because the chimney was not being taken down the entire way the contract agreed to a slightly lower price of $1250. The job was finished but I did not notice that the tuckpointing on the remaining chimney had not been done. It was pointed out by 3 separate contractors all of whom knocked on our door in recent weeks to tell us our chimney needs fixing. I immediately contacted the Kingsway to discuss this with them, sent them pictures and asked them what they would like to do about this. I just got off a call where they agreed "the chimney doesn't look great", and that yes it needs tuckpointing but that they only agreed to tuckpointing the top half of the chimney and not the bottom half (not true - our verbal "quote" was for the entire chimney) and that they would not return to complete the job. They didn't even offer to come and do the work correctly at an additional cost. It was just a refusal to even come by and put things right. I didn't argue knowing suspecting that the job would not have been done properly had I insisted. I am now faced with hiring a new contractor to do the job that Kingsway originally knocked on my door to do. The contractor was very nice while on site but their final bill was almost 4 times more than their original quote, they left the job half done and so badly that other contractors have spotted it from the street and told us this work is concerning and very poorly done. Mistakes and misunderstandings happen but a person is measured by how they put things right and, as such, I absolutely cannot recommend Kingsway Contractors for any work at all. *The attached picture is AFTER the work described above has been done. You can see the chimney dropped and capped but also the large amount of mortar still missing from the brickwork all of which needs to be redone.

Approximate cost of services:
$1,250.00
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10/10

I needed my central ceiling mount garage door opener changed to a side motor with a more secure deadbolt system and wifi security features. Garage Door Geeks were amazing. Incredibly detailed, amazing customer service and very fairly priced. Cannot recommend highly enough!

Approximate cost of services:
$1,100.00
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Company Response

Thank you for writing a great review