Lots of phone calls while I was still considering purchase. No phone calls after purchase so I was left waiting and not sure when windows were arriving even though initial estimate date of install had come and gone. I had to call to get updates. Windows were installed well as far as I know however garbage was left on my property outside below windows. This included sharp and narrow strips of aluminum siding and old nails. One of these ended up in a guests foot and they sat in the emergency room for two hours to get a tetanus shot.
- Approximate cost of services:
- $1,200.00
- Company Response
Dear Zach,
We will like to thank you for taking the time to provide us with your feedback. We sincerely regret this misfortunate incident and apologize to you and your guest for any inconvenience this may caused. We also apologize for the lack of communication between our local branch and yourself, they have been notified and they will be in touch with you.
Thank you again for bringing this to our attention and I'm confident your next experience with our local branch will be to the high standard that you've come to expect from Clera Windows and Doors.Enjoy your new windows!