Reviews

10/10

We decided to completely remodel our kitchen. I had used THIG's handyman services before and been very pleased with the results, so decided to request a quote for the job. Of the four quotes, we received, THIG's was by far the lowest, well within our budget while still providing us with the things we wanted (e.g. real wood cabinetry). Prior to deciding on the contract, we met with Les, our designated project manager. We had worked with Les previously, and we vey much appreciated his gruff, but always knowledgeable and professional, demeanor. As he had done on other occasions, he answered all of our questions honestly, provided critical feedback on our plans, affirming the good ideas, dispelling the flights of fancy, adhering as best he could to our vision, while providing an alternative vision where necessary. Once we decided to hire the company, Les had drawings of the kitchen made, we met with the cabinet maker and we met with our lead hand, Kris, to chart out the job. The job unfolded as anticipated, with only a small hiccup at the end. Kris, along with Tibor, demo'd the kitchen and then rebuilt it from the ground up. Kris is a master builder, very skilled in all of the elements of the job. He is meticulous in everything that he does, from the floor to the tiling on the walls. Like Les, he answered all of our questions and made any repairs we requested without complaint. All of the tradespeople who came into our house were skilled and professional and all did very nice work. The kitchen, once finished, was magnificent and we were, and still are, very pleased with all aspects. In all it was a very smooth job, stayed within the quote Les gave us at the beginning and was completed within a couple of weeks of the original estimate. We would recommend the company to anyone looking for a general contractor without reservation, and will hire them in the future ( and have already had a quick consultation on our next project). Thanks Les, Kris, Tibor, Bruno, Fabio, Dani and all the rest of the guys who worked on the kitchen, A great job all around.

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Company Response

Hi Steve, Thank you for your review and your continued business with The Home Improvement Group. Les and his team are highly skilled and accept only the best. Enjoy your kitchen and hope you create many new memories in your remodeled space.

10/10

A retaining wall collapsed at the base of our property. We had shopped around for quotes to repair it, some coming in at $25K. We were quite discouraged. Then we got a hold of Chris. His estimate was a quarter of the cost. The excellent reviews that his company had received combined with the price, made us willing to give him a call. On first meeting, he was honest and self-deprecating (qualities he would retain through the project we asked him to take on). He explained why his quote was so much less. He also explained the complications that would come with a simple repair of the retaining wall. We discussed an expansion of the job, to which after some discussion , we agreed. And are we glad we did. Chris, Dave and the crew spent the next few months, frustratingly for them I am sure, digging up our front and side yards, and rebuilding quite literally from the ground up. The results were better than we could imagine. From a broken, dangerous yard, the guys built us a new, quite lovely yard. Throughout the whole project, all of the people that worked on our yard, were professional, friendly, and accommodating. More importantly, they displayed an exceptional level of skill. We couldn't be happier with the work and the relationship we developed with the company and its employees. We would highly recommend them to anyone interested and will hire them again in the future without question.

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Company Response

Thank You Steve!!!
Your project was definitely a tough one and we are very pleased with the final product! Thank you for choosing us and we can't wait to work with you again in the futre.

Chris

10/10

Based on the reviews on Homestars, I contacted FG Fencing for a quote. We had a fence desperately in need of replacement. John arrived on schedule and tendered a quote well below all others I had received. Based on that we contracted FG to do the job and we were happy we did. The company exudes quality, from the online system where you can see your contract and arrange work dates, to the quality of the work and professionalism of their employees. The fence is of exceptional quality. It was so good that the boss of another fence company was forced to admit that it was an terrific fence and that his company couldn't have done better. We would willingly recommend FG Fencing to anyone seeking a fencing contractor.

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Company Response

Hi Steve,

Thank you for taking the time to write the review, as we appreciate our customers feedback.

Regards,
John

10/10

My wife and I asked Good Looking Homes to rebuild some very poorly constructed steps at the side of our house. The men arrived when scheduled, disassembled the steps and rebuilt them. In the middle of that job, they offered to reset an interlocking stone path for a small increase in the cost. As it turns out, the path was far more complicated than either my wife or I or Liam and his men could have imagined. They were forced to spend twice as long on the job as they expected, returning on a weekend to finish it. Throughout, all of the men were polite, courteous and exceedingly professional. The work was excellent and we would have no problem recommending them to any one seeking assistance on a similar project.

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Company Response

Dear Steve, thank you for the the concise and detailed review. Sometimes we encounter unexpected problems on jobs(stone work especially). Ultimately we have to do whatever it takes to get the job done. Thank you for noting the overall professionalism of the workers. We are pleased you are happy with the job and thanks again.