Domenic in Toronto

Kitchen Faucet Install; I have done many of these over the years, but have never come across a stubborn one like this. I attempted to remove the old faucet for several days with no success, that nut holding the faucet just would not budge. I called several plumbers for quotes, some offered estimated quotes, others would not offer quotes, but would rather come onsite for a fee, typically $75 - $100, then charge for whatever work was required. I then recalled seeing the New Canadian Drain, and plumbing van in my area on several occasions, so I called them. I made arrangements to have someone come out and assess the situation, they called back, to inform me that they could come a bit earlier, which was great. Upon arrival, I greeted Mark, who was very polite, he assessed the work required, and came up with a quote, we negotiated the price to an acceptable, agreeable cost for both parties. Amazingly Mark was able to free that stubborn nut, and removed the old faucet. From that point on, the work was pretty much straight forward, however, again, Mark did an amazing job, and I am confident that the job was done correctly, and will trouble free for many years to come. He suggested that I inspect the work for satisfaction, which I did, all thumbs up, great job. I must also mention that Mark did suggest alternative solutions, if I should decide to go that route, which I found to be very professional. He cleaned up after the job was completed. Overall, Mark, and the workmanship was very professional, he takes pride in customer satisfaction. I would highly recommend New Canadian Drain, and Plumbing as well as Mark. I am adding my “BIG 10 review rating to the already numerous others. A big Thank you to a job well done.