My grandparents recently moved into a retirement home and we had to get some final items out of their old condo. This was the only company that was willing to come up to the actual condo unit, which was vacant for several months. 'got junk' was also willing to sort through the items and deliver/donate whatever they could to either habitat or furniture bank. The customer service was amazing, both at the call center as well as the delivery agents. Thanks! L.