We had a great experience and appreciate the great level of communication and professionalism! With two potty trained toddlers at home, we were overwhelmed when our bathroom toilet and shower drain overflowed first thing in the morning. Without a working bathroom, we were in quite the predicament! Being new to the area, I had to conduct an online search and chose Yuryi due to the overwhelming number of positive reviews. He came within two hours and went straight to work. We recently completed a first-time renovation through a contractor and Yuryi was able to immediately help us with potential solutions that were in OUR best interest. He quickly brought in highly technical instruments to conduct a thorough diagnosis and even took time to take a look at another unrelated issue. He completed an inspection, but reccomended we approach our contractor first, in order for any repairs to be completed by them, saving us thousands of dollars we would have paid for him to complete an extensive project. Our contractor's plumber did return and even had to call Yuryi for information because he did not have an extra long snake with a scope camera. I was extremely impressed with Yuryi's level of honesty, transparency and fairness. He could have been self-serving in that situation, and was not at all. That is something extremely hard to come by! One other aspect we appreciated was that Yuryi let us know when he was on his way, as well as called to check in with us following his house call. We still have to complete renovations on our other bathroom and kitchen and will definitely go with him, and continue referring him to others. If you are looking for fast service, good communication, and a professional who is thorough and not just there to sell you services and make money, GAZDA is the company!
- Company Response
thank you kindly