I replaced a older tank to a tankless, and they reran the furnace gas line. Dealing with Ed from Convertible was like dealing with an old school, family run business. No pressure sales, open dialogue, he listened to ideas how I wanted some things done. Likewise, the installers were very professional, clean, laying down tarps, with quality workmanship. My only beef, which is minimal, and cosmetic not functional, is that some of the installed gas lines had rust on them. Don't know if they had been kept around for a while in the truck or reused. I would definitely recommend them and use them again.
- Approximate cost of services:
- $3,148.00
- Company Response
Terry, thank you so incredibly much for your business. We also appreciate this detailed review. On behalf of Edward, Kamil and all of our employees that worked on your job thank you very very much. And because gas piping in large bulk it can get cosmetic rust on it sometimes from sitting i the warehouse.
That's very normal, but I am glad you brought it up so that you know that nothing is wrong. Enjoy your new tankless water heater and please remember to register your serial number online. Thank you and be well always, Marnie Amodeo general manager