Our microwave was having an issue with the door, we thought. It would,d work sometimes and not others. Wanted someone to come and check the door sensor. The guy showed up and right away, to get the control panel off, he pushed up on a plastic piece instead of taking out 2 small screws. There were broken plastic pieces all over the stove when he was done. He messed around with the control panel for about 5 minutes, then for some reason the fan came on, and he could not get it to turn off. He asked us how to turn off the fan and we pushed the button, but it didn't do anything. He finished up shortly after, the fan off now, I suspect he disconnected it inside. After he was done, the door would not open anymore, and he said there were many problems with the microwave and it should be replaced. So after the service call, he had at least broken 3 parts of the microwave making it unusable and charged us for the service call. It did not seem he was actually trying to fix anything, based on how rough he was working on the poor microwave. Do not call these guys to fix anything at your house
- Approximate cost of services:
- $91.00