Reviews

10/10

My furnace blower motor failed on a Friday before a long weekend. By Tuesday when the store opened it was minus 27. However Justin from Furnace Family was great on the after hours phone. We discussed cost and agreed to try for Tuesday as the motor would keep running only if I kept the fan on steady. Richard came at 830 am Tuesday and quickly fixed my furnace and tweaked the motor so it would give the best performance and better than what I had before. And he realined the sensor on the igniter so it should never get dirty and fail again. Which happened at least twice before. Thumbs up to Justin and Richard !! You were also the best price from four different companies I called. Some wouldn't even hear of giving a quote without charging $99 or more house call. Yeesh!! I will definitely go to Furnace Family again and I will pass out your cards to my friends. Great job!!

Approximate cost of services:
$599.00
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Company Response

Thanks for the kind words and your time to leave a review we appreciate it. welcome to our family!